Shipping & Returns


Returns Policy

As our products are customized for each indivdual order, all sales are final.  No returns will be accepted unless there is an error on the part of CustomTumbler.com. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We currently ship to United States addresses only.  If you require product to be shipped to Alaska or Hawaii, we will contact you with a shipping quote after your order is placed.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.  Orders ship from our facility in zip code 65802.

Please also note that the shipping rates for many items we sell are weight-based.  To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.